1866 Coffee

1. All Coffee Sales Are Final:

At Haciendo Coffee Roasters, we’re dedicated to delivering the finest quality coffee products. Because coffee is a food product, we do not offer refunds, returns, or exchanges for any reason, including taste preferences, individual brewing results, or other circumstances.

2. Quality Assurance:

Crafting and packaging our coffee with care is a top priority. Should you receive a product that falls short of our high standards or if there’s a mistake with your order, please reach out to our customer service team at coffee@haciendotx.com within 7 days of receiving your order. We’ll address the matter and seek a resolution aligned with our dedication to your satisfaction.

3. Damaged or Incorrect Items:

In the unlikely event that your order arrives damaged or you receive an incorrect item, please notify us within 7 days of delivery. We’ll assess the situation and take suitable action, such as sending a replacement or resolving the issue in another appropriate manner.

We currently roast on Monday & Tuesday, and ship orders on Wednesday. This means if your order is placed on Wednesday, your coffee will not be ready for shipping until the next Wednesday, after roast days. Please plan accordingly. You will be notified with tracking information when your order ships.